Your Trusted Technology-Driven Partner in Property Maintenance

BARCO ASSIST is the dedicated facility maintenance division of BARCO GROUP, committed to ensuring asset longevity and peak operational efficiency across commercial, retail, and residential portfolios. Established in 2012, our foundation is built on technical excellence, operational efficiency, and a unified vision to deliver lasting value to every asset in South Africa.

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OUR CORE MISSION AND VALUES

We operate under the core principles of the BARCO GROUP integrity, quality, and innovation. Our mission is to transform reactive maintenance into a proactive, technology-driven service that protects your property investment.

OUR PROMISE

Commitment to Quality Control

We maintain a strict first-time fix rate of at least 85%.
All work must comply with rigorous industry standards and safety regulations.
Rework caused by poor quality is rectified at no additional cost.

Accountability & Speed

We acknowledge receipt of job cards within 24 hours.
We respond to urgent issues (e.g., leaks) within 24 hours, and attend to emergency issues (e.g. fire risks) on-site within 12 hours, ensuring 24/7 availability.
We aim to submit all detailed quotes within 72 hours of receiving the job card

Technology & Transparency:

The Future of Facilities Management

We replace uncertainty with predictability by leveraging our proprietary technology for every job.

Advanced CRM Portal: All maintenance requests are managed through our advanced CRM portal, ensuring full transparency throughout the job lifecycle.
Real-Time Reporting: Benefit from real-time reporting and clear, reliable cost predictability on all maintenance tasks.
Rigorous Documentation: We ensure accountability by requiring before and after photos for all work completed, guaranteeing quality and verifying scope adherence.

Specialists Serving South Africa’s Diverse Property Landscape

We provide end-to-end property maintenance to a focused client base that requires reliable, compliant, and quality service.

Client Catgeories:

Retail Portfolios
Facility Managers
Private Landlords
Body Corporates
Student Accommodation

We provide full Certificate of Compliance (COC) services and integrate all necessary trades as part of our end-to-end property maintenance offering.

Ready to Transform Your Property Management?

Request a Maintenance Quote

Contact us today to secure a clear plan for your assets. We acknowledge all job card receipts within 24 hours and submit detailed quotes within 72 hours.